|
|
|
|
Joined: Aug 2009
Posts: 432
Member
|
|
Member
Joined: Aug 2009
Posts: 432 |
I just installed my 1st 7200. The customer has about 40 phones. They were commenting that alot of phones were ringing at random different times of the day. The station group 501 has 4 ext. The AA is giving the option to the caller to press 1 and go to (501). I just found out that Station Group 500 has ALL the ext in it. Is this by default? When your dial (0), it rings Station Group 500. If I take the ext's out of 500 will that stop/help with the problem?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Nov 2007
Posts: 492
Member
|
|
Member
Joined: Nov 2007
Posts: 492 |
In my experience, that is NOT default. Take those phones out except the operator.
|
|
|
|
|
Joined: Aug 2009
Posts: 432
Member
|
|
Member
Joined: Aug 2009
Posts: 432 |
That is good to hear, thank you
|
|
|
|
|
Joined: Apr 2008
Posts: 457
Member
|
|
Member
Joined: Apr 2008
Posts: 457 |
Unless it a 7200-S. They come up with I think the first 32 ports in group 500 if the cabinet is built to hold at least 32.
Bobby Mreen
Communications Technician
|
|
|
|
|
Joined: Jul 2008
Posts: 26
Member
|
|
Member
Joined: Jul 2008
Posts: 26 |
Yes the new 7200S (single cabinet) comes up default with stations assigned in group 500. and will ring when "0" calls back out of the AA in default.
You could have seen this with IS tool and WEB Manager
Members may mail me through this board, thank you.
|
|
|
|
|
Joined: Aug 2009
Posts: 432
Member
|
|
Member
Joined: Aug 2009
Posts: 432 |
That is what happen. The guy who helped me program this did not see it. Callers were pressing 0 for immediate help and EVERBODYS phone were going off. I just deleted all but 3 out of 500 and that took care of it.
thanks
|
|
|
|
Forums84
Topics94,516
Posts639,970
Members49,848
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
120
guests, and
37
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
