sundance-communications.com/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems idcs-100 Svmi-4e, Administrator Password

I've just taken over an office, with a 16 station system. The owners went bankrupt and are gone, they left the phone for the next tenant

The new tenants want me to see if I can make it work for them.. and all seems great and works fine..

Except the Main Voicemail, Message 1001.

To change this, I call the VM, do the * - #0000 and when it asks for password, the default **** doesn't work.

I assume this has been changed.

I have connected the SIO port (serial) on the SVMI and am able to access the main screen, but when I press ESC, I get the ADMIN Prompt, and the default password **** won't let me in.

Is there a way to display the System Wide Parameters on the Phone to see this info..

When dialing 800 to get into Tech Mode, the default password **** works ok...

So I'm able to see, but not much into the SVMI-4e where i need too

Any Idea how I can "see" the password, or "reset" the VM, since we don't need the settings they had originally...

Thanks for any help

Please as per the forum rules there is no posting of passwords in the public forum,
Thanks

I will PM you and see if Paige and I can get you in.

Thanks, Bunnie

Thanks KX-T308, but if you notice.. I didn't post or ASK for any passwords... (I was the one that used asterisks instead of passwords... I know better)

I asked if there was a way to "see" them or "reset" the VM system...

But thanks for the "training"....

Thanks... Bunnie... Will look for your PM..

Thanks for the PM, Bunnie... I have tried what you suggested with the default password.. but it appears the previous tenants changed the default password.

So I was hopping there was an MMC that would let me SEE the System Wide Parameters in the SvMi-4e, but I don't think there is..

Anyone else got an idea how to "view" the system wide parameters of the Svmi-4e from the a hand set, using MMC's?

Thanks

only way i know is to default and reprogram might be some one who knows a back door way good luck
surprized they are using message 1001 when i did the course was told not to use that message as it would be on a copy menu that was told to do incase something went wrong