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Joined: May 2009
Posts: 5
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Joined: May 2009
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Does the OfficeServ allow for any feature like Whisper Over while in a Silent Monitor/Barge In session?
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Joined: Mar 2001
Posts: 3,869
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Joined: Mar 2001
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The feature is called OHVA and you need to program a button on the phone that will do the OHVA (Off Hook Voice Announce.)
Not positive but I don't think it would be restricted, you could try and see.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Nov 2007
Posts: 492
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Joined: Nov 2007
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I just used OHVA yesterday. OHVA is an option on the display on the second page (use the scroll button). I didn't need any buttons other than a second call button if the receiving party wants to respond to the person OHVA ing them.
The only complaint I had from the customer is that on their old system the calling party could annouce through the speaker. The Samsung announces through the handset.
My 2 cents!
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Joined: Apr 2008
Posts: 457
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Joined: Apr 2008
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Set OHVA to unsecure and it will be heard through the speaker.
Bobby Mreen
Communications Technician
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Joined: Nov 2007
Posts: 492
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I'll try that. Thanks Bobby!
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Joined: May 2009
Posts: 5
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Thanks guys. The answer appears to be no. From a Barge session you have to hang up and perform the OHVA.
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