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#438768 02/24/11 01:00 AM
Joined: Apr 2007
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Customer has an OS500 with PRI,MGI,16DLIS,SVMI8E. System has been running about 3 years now and no issues. Now customer is experiencing 1-2 resets a day. I am seeing a watchdog reset and then the misc aarms as system comes back up. Anyone seen this?

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#438769 02/25/11 10:55 AM
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Sounds like you may have a db corruption.
Try a download, default then upload.

#438770 02/25/11 11:29 PM
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are the two Power supply's ok ?

#438771 02/27/11 02:32 AM
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Since my original post I had customer unplug ethernet cable connected to the MGI card (IP phones not being used anymore) Haven't had a reset since. Ill have her ping the IP address of the MGI card and see if it shows somewhere else.


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