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Joined: Feb 2009
Posts: 37
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Member
Joined: Feb 2009
Posts: 37 |
I have plantronics single line cordless phones with caller id capabilities. the caller id info does not pass thru to them. is there a way to push that info to those single line ports?
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Joined: Apr 2007
Posts: 620 Likes: 2
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Joined: Apr 2007
Posts: 620 Likes: 2 |
On the newer systems you can enable CID to an analog phone. What system do you have?
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Joined: Feb 2009
Posts: 37
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Joined: Feb 2009
Posts: 37 |
my system has 1.38 software therefore I can only support a misc1 card
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Joined: Aug 2007
Posts: 87
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Joined: Aug 2007
Posts: 87 |
If this is a Idcs 100 with Release 1 software you won't be able to pass the CID to and analog port. You will need to upgrade to an MCP2 (Release 2) processor.
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Joined: Feb 2009
Posts: 37
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Member
Joined: Feb 2009
Posts: 37 |
upgraded to mcp card with revision 2 software and a misc 3 card and it will not forward cid info to a single line
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
MMC300 CID to SLT needs to be turned on for the SLT extension
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Joined: Feb 2009
Posts: 37
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Joined: Feb 2009
Posts: 37 |
triedit work great. thanks
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