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Joined: Aug 2006
Posts: 98
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Joined: Aug 2006
Posts: 98 |
Installed and 7400 with V4.51. I have the following card in the system, OAS, TEPRI, 2ea 16DLI2, 16MWSLI and a SVMi20. OAAS is set up for MGI12 +MOBEX 16. I have licence for SPNET.
Remote ITP phone finds system and registers but cann't dial anything, comes back as No MGI channels. Am I missing something?
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Joined: Aug 2006
Posts: 98
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Member
Joined: Aug 2006
Posts: 98 |
Long day. Problem fixed, forgot to check my MGI group number list. Now the only problem is no audio, must likely a ort setting that the IT people over looked.
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Check the MPS ports in the firewall
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Joined: Mar 2011
Posts: 22
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Joined: Mar 2011
Posts: 22 |
Sounds like a half duplex.
6000,9000,9001 Ports should be open
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Joined: Aug 2006
Posts: 98
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Member
Joined: Aug 2006
Posts: 98 |
After alot of troubleshooting, found that I have one channel out of 12 that I have audio, but with noise. I have only one way audio on that, all other channels either has nothing, or alot of noise. Not sure where to go from here
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Joined: Jun 2007
Posts: 115
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Joined: Jun 2007
Posts: 115 |
Have got the latest software on the OAS card. Think a buddy of mine had the same problem. Upgraded card and it worked
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Joined: Aug 2006
Posts: 98
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Member
Joined: Aug 2006
Posts: 98 |
OAS card is running v2.01.
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
I think you will need to get a wireshark trace to see what is comming in/out of the oas card
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Joined: Jan 2010
Posts: 184
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Joined: Jan 2010
Posts: 184 |
You need to forward you voice ports to the OAS card.
so 40000-40127 udp if using mps or 30000-30030 udp if not.
If your not sure what you using just do both ranges also make sure you have put the the remote ip in the OAS card and set it to Public/Private.
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Joined: Aug 2006
Posts: 98
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Member
Joined: Aug 2006
Posts: 98 |
Did a wireshark trace and it seem that it is using 30000 udp both for the source and destination.
The ports 40000-40127 and 30000-30030 udp have already been set (so I'm told by the IT guy). Also I have the Public Ip address in the OAS card with it set to Public/Private
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