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Joined: Jan 2006
Posts: 52
Member
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Member
Joined: Jan 2006
Posts: 52 |
Is it possible to barge a call and then conference another line together? We have a client that would like to listen in on a barged call (we barge to monitor agents).
We cannot seem to be able to figure it out. We do have access the the MMC programming to make changes.
Thanks!
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
I don't believe this is possible.
Once you barge you can't make another call/put call on hold/park.
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