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#439113 04/10/11 12:13 PM
Joined: Sep 2010
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Hi
Customer has com II ver 7.08. Digital exts 4 & 5 (204-205) have noise (sounds like a power humm).Exts 201 to 203 are okay, spare ports 6-7-8 are also noisy. I have traced noise into KSU I'm takeing out a replacement power supply tomprrow is there any other things I should look at or take?

Thanks in advance.


Ian
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#439114 04/10/11 06:39 PM
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Are you POSITIVE the punchdowns are correct?

Does NOT sound like a power problem, more like an interference problem, test at the KSU.


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#439115 04/10/11 08:21 PM
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Thanks bunnie
The noise proved into the KSU
from the system frame, also the hum is not really apparent through the speaker only on handset.


Ian
#439116 04/15/11 01:43 AM
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Ive had idcs hand pieces go, and get a hum from the overhead fluro lights.


Moderated by  nameless, pvj 

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