web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#439598 06/16/11 08:55 PM
Joined: Mar 2010
Posts: 86
Member
OP Offline
Member
Joined: Mar 2010
Posts: 86
Hi all,

We have a problem with DISA feature over ISDN. When an authorized number (in MMC 764) calls the DISA line, the features works perfectly.

When an unauthorized number calls the same DISA line, it returns a continuous tone, as the one waiting for dial, instead of redirecting the call to the operator group.

If we do the same, but at this time over an analogue trunk, the call from an unauthorized number is routed to the operator group as expected.

Do the ISDN lines have different behaviour under these same conditions? How can we solve this issue? We try it with and without DISA passcode always with the same result

Kind regards,
Leticia

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#439599 06/17/11 07:18 PM
Joined: Jun 2006
Posts: 3,004
Likes: 4
Moderator-Samsung
*****
Offline
Moderator-Samsung
*****
Joined: Jun 2006
Posts: 3,004
Likes: 4
I was under the impression that DISA could only work on PSTN...

#439600 06/27/11 11:37 PM
Joined: Mar 2010
Posts: 86
Member
OP Offline
Member
Joined: Mar 2010
Posts: 86
DISA should work on BRI/PRI. We have use ir setting a D under each RP on MMC 714.


Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,100 Shoretel
187,712 CTX100 install
186,800 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
0 members (), 140 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5