atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems iphone as softphone

Hi All

I've been asked by a client if its possible to get an iphone to connect to a 7100 like the softphone software or the remote IP desk phone.

Has anyone done anything similar?

Thanks

Jonathan

You can get a free Sip one called 3CX for the iphone but you will have to get a sip licence which costs.
It will use different ports also 5060 and possible some more voice ports unless there using a VPN of course also the Iphone has a VPN facility but have never used it.

Is this to be used as an internal extn - e.g via wifi or as an external device?

I think the best solution is as follows:

Wait to later in the year when v4.6x software is released. Later in the roadmap (and in advanced stages of development - ive seen screenshots!) there is a softphone client for the Samsung Galaxy Tab and Galaxy S mobiles.
I'd recommend using this as I believe the plan is for it to make a data connection back to the PBX, let the PBX dial the number you want and the PBX will put the call through to the device - thus giving full presence information of the device to all users of the PBX.

I believe the plan is to roll this out over the Android OS and there are no immediate plans for apple OS to be supported.

May get you thinking for the long term, supported, solution.

Just thinking, do you specifically want an app on the Iphone or can you just use the Officeserv Connect (Mobex) Executive feature?

I've used the 3CX sip app on my droid, with a sip extension license on our 7100. Works great over wireless networks, not so great over 3G. I'm waiting for 4g deployment to cover more area before I start playing with this again.

My sales manager uses Bria with the G.729a codec on his ipad via 3g and it works fine.

These cost (~$20 in total) from the app store.
Plus you need a SIP extension license.

Yeah, I guess I'm really complaining about full 3G coverage. It did work on 3G, I just have found Verizon coverage to be way over stated. I roam all over and I freqently don't have full speed 3G data on my phone.

Thanks for all your suggestions. I'll give mobex a try but I suspect they are wanting to use the phones abroad and not pay roaming. I know the system has an mgi licence so I could just get a sip licence and give that a go as well.

Am I right in thinking that I don't need an external VoIP provider to connect a sip phone to the system and dial out over their isdn lines.

Is there anyway of getting the incoming line information on a sip phone? This client runs two different businesses so would need to know how to answer the call. I doubt this is a sip function though.

I have never rung my sip phones from external to see what DID info comes through.

These are the supported features for SIP Extns:

Registration
Basic call – answer and receive
CLI
Hold/Resume
MOH
Consultation Hold
Transfer (supervised or unsupervised)
Call waiting
Call Pickup
Call Forward (All, busy, no answer, busy/no answer)
Conference
Call Park (System hold)
DND
Call Back
Voicemail Indication

Just remember this doesn't mean the actual device itself supports the feature - always test first