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Joined: Oct 2005
Posts: 171
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Joined: Oct 2005
Posts: 171 |
Just installed an OS7400 4.53c with a PRI. We added TriVium call accounting. We have not looked at the raw data yet, but the TriVium tech says that the system is not sending inbound caller ID info to the TriVium server.
Looking at call logs on each phone, every phone seems to get inbound caller ID on every call stored in the call logs.
Has anyone seen this issue before?
Thanks,
MikeS
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Joined: Apr 2008
Posts: 457
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Joined: Apr 2008
Posts: 457 |
CID is off by default in SMDR options.
Bobby Mreen
Communications Technician
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Joined: Oct 2005
Posts: 171
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Joined: Oct 2005
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Joined: Sep 2006
Posts: 132
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Joined: Sep 2006
Posts: 132 |
Check SMDR options it definitely works on 4.53 as I did one the other day.
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Joined: Sep 2006
Posts: 132
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Member
Joined: Sep 2006
Posts: 132 |
Check SMDR options it definitely works on 4.53 as I did one the other day.
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