Business Phone Systems

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#441647 05/15/12 06:56 AM
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IAMME1 Offline OP
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I have a client with an iDCS 100, Had a major storm come through and power went out in the neighborhood. The system is Grounded and was on a power/surge strip. The PRI from Comcast checks out OK. When it is powered up there are no lights on the SVMI4, the PRI Card or the Mem card. BUT the phones light up and say REV V2.1

Did the power supply go bad or the back plane?


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#441648 05/15/12 07:04 AM
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Check the fuses in the power supply. I think there are 3 of them.

#441649 05/15/12 07:26 AM
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IAMME1 Offline OP
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Checked those. All 3 are good.


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#441650 05/15/12 07:55 AM
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pvj Offline
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I would suggest that the power supply is your problem.Although I have seen an MCP1 card taken out upon a power up.

#441651 05/15/12 09:26 AM
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If you service 100s, you MUST keep at least 1 and best 2 power supplies on hand.

The power supplies were built with underpowered capacitors and will last awhile but there are 4 that get replaced when repaired, not just the two big ones.


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