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#441687 05/27/12 08:09 PM
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Choene Offline OP
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I have got samsung idcs 500 and i need to do grouping on three extensions so that when one is unaswered while ringing one of the other can pickup.
Your help will be appreciated.
thanks


faces oorster
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#441688 05/28/12 06:38 AM
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Moving to Samsung.....

...bob...


Bob Wells
WellComm, Inc.

"As long as nobody's dead or in jail, it can't be all that bad ! "
#441689 05/29/12 05:28 AM
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If they have DS keys on the phones for the other 2 phones couldn't you use the DS keys to pick up.

#441690 05/29/12 08:31 PM
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Choene Offline OP
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I will check the DSS keys on the phones.Do i need to have samsung pcmmc software to group up the extensions?thanks


faces oorster
#441691 05/31/12 08:27 PM
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You can program it via phone

#441692 06/01/12 01:40 AM
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Dear just Use the MMC 302 to program the Pickup group No. for the desired Ext. Numbers.
And check the MMC 724 that what is the for the code of MYGROUP (In OS500 it is *)

#441693 06/08/12 03:04 AM
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I had three extensions line on samsung idcs 500 dead,then i restart the samsung idcs 500 system and they came up.Recently they are dead from the port side and again i restart the system and this time they didn't come up.So what can be the problem.Is it the card?


faces oorster
#441694 06/10/12 09:43 AM
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Good chance its your card or your wiring have you tried swopping extns to test the ctts

#441695 06/11/12 03:00 AM
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Thanks for your assistance


faces oorster

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