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Joined: Jan 2010
Posts: 31
Member
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Member
Joined: Jan 2010
Posts: 31 |
I have a problem on (2) systems that were upgraded to software 4.60b (One is our in house demo OS7030; the other is a 2 cabinet OS7200)
Since the software upgrades were completed, I cannot get mobex to work at all. The OS7030 was successfully using MObex before the upgrade.
When we attempt to use Mobex by simply calling the Mobex ext: you get an error tone & Not available on the display (This happens if Mobex key is lit/un-lit)
In the SVMi I programmed the Mobex ext - dialed into the Auto attendant, dialed teh mobex ext # and the call said transferring to... and then went immediately to vmail.
I then called into the SVMI and dialed teh 'Prime" ext - it rang for 60 seconds before recalling/fwd to vmail. The cel phone never rang.
The Prime ext for the mobex schedule is set for basically 24/7 (0:0-23:59 / 7days a week)
Any thought would be appreciated! I've been waiting on tech support for more than 3 weeks now!
Thank you!
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