Originally posted by Giggles:
Hi everyone! I just found out that the analog phone lines at my work are now my responsibility. I am shaky on the concept of analog lines as I am used to VoIP.
Ah you're one of those...

Don't worry you have come to the right place. We, most of us, are a gentle people. Here to help.
Originally posted by Giggles:
.. it is my understanding that feeder lines are punched on the outer lugs and cross-connects are punched on the inner lugs.
Correct
Originally posted by Giggles:
Here are my questions (feel free to laugh):
Possible answer one: Done that.
Possible answer two: No, no, don't worry, we will not make fun of you. *snickers in the background*
Originally posted by Giggles:
1. Say I have traced a wall jack back to a 66 block in the IDF. I have two other 66 blocks that go back to the MDF. How do I know which block to cross-connect to? The first available pair of (inner) lugs on the nearest block?
Let's see if we can all get on the same page here. When you say IDF (Intermediate Distribution Frame)I trust you mean this is a closet or place where 4-pair voice cables (the ones that come from workstaions, office, ect) terminate, and then there is a feeder cable to the MDF (Main Distribution Frame ie where your PBX is). If you have two "other" 66 blocks at the IDF these should be for the feeder cable. Sounds like these two are for a 100 pr feeder cable to the MDF.
In a perfect world the blocks would be marked so as the indicate their purpose, where they go. Alas, this is too often not the case and a problem even a seasoned phone person has to endure. If they are not marked you'll have to tone them out. Do have a tone generator and a wand? Otherwise, yes, the first available pair, like yo said.
Originally posted by Giggles:
2. What do the numbers mean on the 66 blocks? At my old job they where like this: IDF.Block#.Pair# (15.2.37). All I see are numbers like 1376-1400. Is this normal?
1376-1400 looks right. That would a block of 25 pair, possibly part of the 100 pr feeder(?) On the other end of the feeder, in the MDF, you should find a block marked with the same numbers.
Originally posted by Giggles:
3. What's a TN? If it stands for telephone number I'm so going to laugh at myself!
Do you have a Nortel phone system? If so, and if memory serves that Terminal Number. ie an extension. Been a while since I worked on one of those.