atcomsystems.ca/forum Forums Other TDM Phone Systems Executone-Isoetec Telephones & Systems IDS Port 99 question

How do I get into the system when TR/CON 99 does not work? If I can use direct connect to the system, what port do I connect to? We have VMS, Infostar, too.

Tran/Con 99 is used to transfer anoutside caller to the system modem.Which system do you have?An IDS 42 has a serial port located on the bottom of the cabinet,an Ids 84 has a RJ45 connector on the CPU board and the IDS 108/228/432/acpu hardwire unless you use the mdf.Default baud ion a direct serial connection is 9600,a 42 modem is 300 (used to be ,so darn slow!) and the rest are usually 1200 baud although I think the acpu can be faster.Need to know what you have.If tr/con 99 doesn't work,then maybe you have a feature called alternate dialling turned on.

It is a 228. I will check the feature you reference.

Can you tell me what the usual settings for ID Class, Truck Group and Hunt Group are?

There really aren't "usual" settings for trunk or hunt groups.Trunk groups are exactly that ,used to group usually a like bunch of trunks together.Maybe some trunks are for a specific outgoing ld carrier,inbound 800 numbers etc.Hunt groups are station groups,like the voicemail group which is 436 usually.Thus,whichever station in a station group is free,the system can route calls to it.I believe Executone uses a circular group.
ID class I wouldn't really worry about it.

If the TR/CON option does not work?
There is a feature in system options screen, that is called xfer to modem. It stops you from programing CO lines from being transfered to the modem. You could program a line for line type 250, which transfers you directly to system modem.

Goood Luck!!

On the 228 prior to 9.0.1 software, I believe you could only transfer to the modem using 9#.
Hope that helps,
John

I think that all the IDS systems have used Trans/Con 99 or 9# since they started making them.The Tran/Con 9# code dates back to the old analog systems and I think they just kept it in the s/w so us techs wouldn't get confused

Not to beat a VERY dead horse, but I just tested 228 version 7.00 software and trans/con 99 did not work.

John

John,
You are correct. I tried it last night on a 228 CPU with 8.0.0 and it did not work, but worked on a ACPU with 3.0 software. I guess it depended on the people who did the final coding of the sofware.
Hey, do you have the debug procedures for the ACPU?
JJ

[This message has been edited by JJ (edited December 12, 2002).]

It was the feature on screen G and using linetype 250 worked so that I could get in. As time has passed, I have gotten the entire system reprogrammed, located some used station cards and now know more about a 228 w/ACPU than I ever wanted to!

However, we never received a VMS VX2 manual and I cannot figure out how to activate the temporary greeting. I have tried the system admin box (5000) and 2nd system admin box (4000). Are the other boxes (4001, 4002, 4003, and 4004) the actual CO line mailboxes? Any idea where I can look up the manual ON-LINE? I can find plenty of places to order it on CD but none with download capabilites. Still looking.

Happy Holidays!