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#452576 07/15/09 04:54 PM
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Is there a distance limit on extending a dsl line? Got a customer who ordered dsl, the at&t tech said the dsl works fine at MPOE but the distance to where it needs to be extended to is too far, it's 300'-400'.

I know there's a distance limit from the CO to wherever, and that may be the distance he's talking about, but i was wondering about distance from MPOE to modem location.


Aaron
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#452577 07/16/09 12:00 AM
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I suppose, in theory, that you could be that close to the maximum distance. Hook your modem up closer to the MPOE and see if it works. If it does, go from there.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
#452578 07/16/09 01:35 AM
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Quality of the wire and wire gauge also matters.

#452579 07/16/09 02:33 AM
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I think you will have more of a problem with CAT 5 and up than CAT 3 because of the increased inter-conductor capacitance. As Dave says, unless you are right on the edge a few more hundred feet of CAT 3 or CAT nothing should make no difference. We have always said that CAT 5 should not be used for DSL.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
#452580 07/16/09 04:08 AM
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What Hal, Dave & Hawk said.

There's a distance limitation from the CO, and as the distance increases the maximum speed decreases, but....

What's 300' more? Especially on good cable.

Follow Dave's advice - put the modem and the computer at the demarc and test from there. If it doesn't work there, it'll never work for you. If it does work there, then test your cable going out to the customer's premise.

Sam


"Where are we going and why are we in this hand basket?"
#452581 07/16/09 05:31 AM
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Don't need to place the computer there. Your lights should tell you if you're "in sync" or not. If yes, then I'd hook up a laptop. If all is good at that point, then you could run ONE cat 5e to wherever your router is and then you're in business.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
#452582 07/16/09 06:17 AM
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Problem is that the 300-400 feet is in excess of the maximum ethernet length. Will work but strictly speaking is not something that should be done.

I'm willing to bet that the cable is already CAT 5 and therein lies the problem.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
#452583 07/16/09 06:23 AM
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fiber and some media converters will do the trick

(assuming it works at the MPOE )


Skip
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Serving SW and West central Fl since 1984
#452584 07/16/09 01:50 PM
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AT&t said it works at the MPOE but won't work where it needs to be because of distance limitations, he tried to extend it.

The cabling tying closets in that building is all cat3, that's the cable that it's been extended on unsuccesfully. He probably didn't try hard enough, I'll go out there, confirm it's good at MPOE, then start troubleshooting. Changing pairs, trying modem at first closet etc...

Running one cable from the MPOE to the phone/data room is a two-day/two man job at the least, so we're gonna have to work with what they got.

Thanks...


Aaron
#452585 07/16/09 02:01 PM
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If the client wants DSL bad enough they'll pay the price for "a two-day/two man job".

If not re-introduce them to dialup. laugh


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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