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Joined: Feb 2005
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I've been watching this thread but haven't chimed in because this whole thing sounds like an exercise in futility.
Ed, I'll assume you had some numbers to go on from the cable tech. Even if you do, signal levels change so I'll repeat my mantra- unless you have test equipment, know how to use it and know how cable works anything you do is a shot in the dark.
That said, they do make switchable attenuators, amps with gain controls and amps with AGC that could be useful here. But unless you know what you are doing and can see what you need to do, none of that is going to do you any good and may even knock out service to the neighborhood.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Hal, I thought you'd never get here. Where have you been?
But seriously, I agree that there are plenty of fixes that I, the consumer can provide at my own expense, but why should I? The varying signal levels are due to shortcomings in Comcast's plant. I know this can be resolved and I know what needs to be done, but doing so would be comparable to my providing a buck/boost transformer to compensate for the power company's voltage being too low.
Their "technicians" have rattled off plenty of "over and under" signal levels to me, but each time they arrive, I hear something different. Sure, signals vary but I honestly believe that they just don't know how to read their equipment.
So on that note, I'll reiterate: I'm not a typical Comcast customer, so I can fix this issue. The continuing gripe that I have here is what if I didn't know what to to? I hate to think of the thousands of customers out there who are just taking their word for it and living with the poor signal quality.
Ed Vaughn, MBSWWYPBX
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Moderator-Comdial, ESI, Voicemail, Cisco
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Originally posted by hbiss:
But unless you know what you are doing and can see what you need to do, none of that is going to do you any good and may even knock out service to the neighborhood.
-Hal What's ironic about that is that it would probably be enough to get their attention and get some real techs working on the problem, but then they would probably charge Ed for causing the problem. Justin
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Joined: Feb 2005
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But seriously, I agree that there are plenty of fixes that I, the consumer can provide at my own expense, but why should I?
Oh, I absolutely agree. Those fixes would really just be a band-aid anyway. The fix needs to come from them in their OSp.
What's ironic about that is that it would probably be enough to get their attention and get some real techs working on the problem, but then they would probably charge Ed for causing the problem.
Nahh, they'll just disco Ed and send another tech over like all the other times to put everything back the way it was.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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