|
|
|
|
Joined: Feb 2007
Posts: 1
Member
|
|
Member
Joined: Feb 2007
Posts: 1 |
I have installed an IP200 at a facility in Northern Michigan. The phone system was there when we moved in. I located the admin guide and have the system up and running now for 2 years. Over the last several months several if not all users are reporting their voice mail indicates a quantity of old messages yet they can't get to them. Is there a way to reset the VM capability without completely resetting the entire unit? You can send a private message to me, or contact me at [email protected]. Your help is appreciated. Don
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
|
|
Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
You are most likely dealing with an "invalid message count" error and will need ESI tech support to fix it. Do you have a vendor? If not let us know and we can find someone in your area.
|
|
|
|
|
Joined: May 2005
Posts: 354
Member
|
|
Member
Joined: May 2005
Posts: 354 |
Your fix will be to re-initialize as per ESI. Im sure thats not news to most. I just had to do that on an IP200e. Re-loaded w/ prompts and it was all good. Back up was a PIA though!
|
|
|
|
Forums84
Topics94,552
Posts640,111
Members49,861
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Toner),
29
guests, and
90
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
![[Linked Image]](https://sundance-communications.com/images/banners/nextgen154x64.jpg)
