web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#46293 11/26/04 06:36 AM
Joined: Nov 2004
Posts: 6
Member
Member
Offline
Joined: Nov 2004
Posts: 6
We have a 228 with options DCM3 LCR VMS Sil 324 AACD500 CID TIME. We would like to interface the tele-sales phones to their PCs ("CTI" using TAPI) so that incoming calls (with caller ID) will automatically call up the customer records and so that outgoing calls can be made directly from the telephone number field in a database. I've tried to research this but need some add'l info...

1. What options will I need on the 228?
2. There seems to be a rare model M-160 phone that has TAPI. Where can I get some info on this model?
3. Are there other TAPI phones supported by the 228 ?
3. Our 29K/D stations have DB-25s on the back. I don't suppose this gives me any TAPI capability?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#46294 11/29/04 04:16 AM
Joined: Apr 2002
Posts: 1,101
JJ Offline
Member
Member
Joined: Apr 2002
Posts: 1,101
You need Executones TAPI software. Not sure of what else. Only did it once it 13 years with Executone.


If all else fails, use a BFH.

Moderated by  nonameyet, pvj 

Link Copied to Clipboard
Newest Topics
Identify a 1980's reception console
by Toner - 05/08/25 01:02 PM
outdial message notification cuts off
by Bellhanger - 05/05/25 10:05 AM
3515 vodavi phones.
by Gary S. - 05/01/25 12:26 PM
AT&T Coinsoft
by ChrisRR - 04/30/25 02:39 PM
Forum Statistics
Forums84
Topics94,526
Posts640,015
Members49,852
Most Online5,661
May 23rd, 2018
Newest Members
Marcgyver, DEN2MM, ferhat_efe, utec, MoverDub
49,852 Registered Users
Top Posters(30 Days)
Toner 5
dexman 3
Who's Online Now
0 members (), 201 guests, and 45 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0