Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#46293 11/26/04 10:36 AM
Joined: Nov 2004
Posts: 6
Member
OP Offline
Member
Joined: Nov 2004
Posts: 6
We have a 228 with options DCM3 LCR VMS Sil 324 AACD500 CID TIME. We would like to interface the tele-sales phones to their PCs ("CTI" using TAPI) so that incoming calls (with caller ID) will automatically call up the customer records and so that outgoing calls can be made directly from the telephone number field in a database. I've tried to research this but need some add'l info...

1. What options will I need on the 228?
2. There seems to be a rare model M-160 phone that has TAPI. Where can I get some info on this model?
3. Are there other TAPI phones supported by the 228 ?
3. Our 29K/D stations have DB-25s on the back. I don't suppose this gives me any TAPI capability?

Atcom VoIP Demo
VoIP Demo
#46294 11/29/04 08:16 AM
Joined: Apr 2002
Posts: 1,101
JJ Offline
Member
Offline
Member
Joined: Apr 2002
Posts: 1,101
You need Executones TAPI software. Not sure of what else. Only did it once it 13 years with Executone.


If all else fails, use a BFH.

Moderated by  nonameyet, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,877
Posts636,989
Members49,670
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
Andrea Ruane, dabant62, goldencat, MarcO Qc, mick23, Philip Lock, US-Veteran
Newest Members
XJR9000, BitBang, MediaComposerMan, TAK, stebimi
49,670 Registered Users
Top Posters(30 Days)
Toner 10
jsaad 5
dexman 5
teleco 4
tim10 4
Shahza 4
Who's Online Now
0 members (), 130 guests, and 19 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5