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Joined: Nov 2004
Posts: 1,583 Likes: 2
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,583 Likes: 2 |
I just checked ESI web-site....
it is a Known Issue.
Their solution for the time being, dial 2 digits until the correct name is found...
I'm sure it will be addessed in a future software release.
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Aug 2006
Posts: 88
Member
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Member
Joined: Aug 2006
Posts: 88 |
That works even better than the 1 digit and I didn't realize that you could enter the search keys again, like if I have Jim and Kim both on the same system, and I enter 54 to search for Kim, but it shows Jim. I can enter 54 again, and it will go to Kim. Just a little FYI.
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Yeah, it used to be, when it was single-digit ESI-Dex, that pressing the single key multiple times would search thru all of the available choices that matched the letters on that key. I didn't know, either, that the multiple digits could be used in the same manner.
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