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Joined: Jul 2003
Posts: 766
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Joined: Jul 2003
Posts: 766 |
Does anyone know if VIP will work with Goldmine? I know it worked with the TAPI phones.
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Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
I looked into it extensively a few years ago for a prospective customer. He ended up going with us but was waiting for a revision to goldmine an d ended up never doing anything.
At the time it took a piece of middleware from a company called us infotel (i believe) to make it work. Your ESI rep should definitely have a little info for you as well.
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Joined: Jul 2003
Posts: 766
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Joined: Jul 2003
Posts: 766 |
Thanks for the reply. In my haste, I didn't do a search before I posted. I searched afterward and found this has been up for discussion before.
Thanks
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Joined: Dec 2005
Posts: 1,399
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Joined: Dec 2005
Posts: 1,399 |
I've used Act with VIP, and it works. Basically VIP takes the place of the old TAPI phone and works with the standard Microsoft Windows TAPI interface. So, if the application you're using (Goldmine) works with the Win TAPI application, VIP should work too.
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Joined: Jun 2005
Posts: 349
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Joined: Jun 2005
Posts: 349 |
i have set it up and it does work
Martin Wolfe
Wolfe Communications
Servicing the North Bay
Sonoma, Marin, Napa, Lake, San Francisco, Mendocino
ESI, Avaya, Star2Star,and Toshiba Installer
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