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Joined: Jan 2007
Posts: 81
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Joined: Jan 2007
Posts: 81 |
I am going to install a 50L at a 911 call center. Only 4 phones and 2 trunks. Right now they have an old Comdial 4 wire system and it integrates with there voice recorder. They are upgrading there voice recorder to digital. Just wondering if anyone has used any ESI at a 911 call center? Thanks.
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Joined: Nov 2008
Posts: 2
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Joined: Nov 2008
Posts: 2 |
If you add ESI's VIP software for Outlook integration, you can buy "Auto Record" licenses that will automatically record every call to the voicemail system.
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Joined: Dec 2005
Posts: 1,399
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Joined: Dec 2005
Posts: 1,399 |
actually, that isn't an option because the # of auto-record licenses is limited on all ESI systems based on the voicemail size. You can only have 2 or 4? Auto-Record licenses on a 50 series Comm Server.
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