Programming a Station/Extension Swap

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Programming a Station/Extension Swap #465334 04/03/09 10:36 AM
Joined: Apr 2009 Posts: 2 Troy, Michigan Kathy Ryan Member
Kathy Ryan Member Joined: Apr 2009 Posts: 2 Troy, Michigan	I am one of the Norvergence customers who has been left in the cold. I have the administrator's and installer's passwords for our 48-key telephone systems, and have been able to program a number of different features without the actual installer's manual. BUT, I need to switch/move two stations (employee with ext. 106 is moving into empty office with ext. 110 - we are a sales agency and cost to get new business cards printed with all our companies would be crazy). I have tried the Function 30: Station Move, with no luck. Can anyone help me?

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Re: Programming a Station/Extension Swap #465335 04/03/09 10:57 AM
Joined: Jan 2006 Posts: 2,266 Likes: 1 Knoxville Tennessee Steve Mull Member
Steve Mull Member Joined: Jan 2006 Posts: 2,266 Likes: 1 Knoxville Tennessee	Will have to actually move the cross connect at the system ,F 30 is on the new systems, better call a tech .

Re: Programming a Station/Extension Swap #465336 04/04/09 01:31 AM
Joined: Apr 2009 Posts: 2 Troy, Michigan Kathy Ryan Member
Kathy Ryan Member Joined: Apr 2009 Posts: 2 Troy, Michigan	Thank you both for your quick responses. It is nice to know there are people to help! John, great idea about the CWFD...I will do that for a temporary fix. In the meantime I am hunting down a tech in our area who can handle the permanent switch. I may take you up on the additional help as I move along. Thanks again! Kathy

Re: Programming a Station/Extension Swap #465337 04/04/09 02:04 AM
Joined: May 2002 Posts: 17,739 Likes: 28 Western Nebraska justbill Member
justbill Member Joined: May 2002 Posts: 17,739 Likes: 28 Western Nebraska	If you need an on site tech you might try the installers link at the top of the page. I show 4 members in Troy. Retired phone dude

Re: Programming a Station/Extension Swap #465338 04/05/09 03:28 AM
Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA upstateny Moderator-ESI, Shoretel
upstateny Moderator-ESI, Shoretel Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA	PM sent...I'll hook Kathy up with an ESI reseller on Monday. If anyone is wondering...I deleted a couple of posts here because they added nothing to the thread. John Corrigan New Phone Systems and Service

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