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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
I've seen drive issues, especially issues with CF drives, when power was unstable. Jeff, you mentioned that you've checked out the installations, grounding, UPS install, etc. Do you always use the same UPS? If so, what do you use? Just curious.
There has to be some common thread here. My experience, and others' experiences, say that this is an uncommonly high failure rate. Many of us have been around ESI products for many years, and have not seen the same rate of trouble that you're reporting.
Justin
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Joined: Jul 2009
Posts: 20
Member
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Member
Joined: Jul 2009
Posts: 20 |
We do everything we can to make sure that the equipment does not get damaged in the handling process including static discharge before handling.
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Joined: Jul 2009
Posts: 20
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Joined: Jul 2009
Posts: 20 |
Justin
We use several different brands of UPS. Tripplite, Belkin, Powervar, SurgeMax. I haven't seen a trend with any of these.
Maybe we aren't having anymore occurances than anyone else. Maybe it just seems that way coupled with other issues.
I didn't mean to go on like I did in some of my posts. The frustration level is very high right now and I don't want to hurt any of the other resellers business. Please let me know what it will take to remove some of these posts. I will try to get my problems resolved using a different method and different tone going forward.
I apologize to anyone that I have offended.
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Joined: Oct 2005
Posts: 3,124
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Member
Joined: Oct 2005
Posts: 3,124 |
I apologize to anyone that I have offended.
We all have been there, no matter what system. :thumb:
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