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Joined: Jun 2004
Posts: 80
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Member
Joined: Jun 2004
Posts: 80 |
customer has a 128 system and wants to add a conference phone, was thinking of polycom. does anyone recommend anything else or does polycom work well with the 128
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Joined: Jul 2009
Posts: 19
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Member
Joined: Jul 2009
Posts: 19 |
The Polycom works well but beware that the features on the actual Polycom unit (hold, transfer, time. etc.) do NOT work "behind" the ESU features and really only provides you with a speaker phone.
For example--customer wants to call someone on the Plycom and deos so then wants to put that person on hold, they are only on hold at the Polycom unit not parked in the system, this also presents issues when trying to do conference calls.
Just some of my experiences.
Thanks
John
John
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Joined: Jun 2004
Posts: 80
Member
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Member
Joined: Jun 2004
Posts: 80 |
Thanks for the info what you recommend
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Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
Don't forget you need an analog port...not all of the 128's have one.
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