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#466136 01/21/10 02:51 PM
Joined: Nov 2004
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Moderator-ESI - Executone
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Moderator-ESI - Executone
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Joined: Nov 2004
Posts: 1,582
Likes: 2
If You can get the NSP working That is the way to go!


I can see the light at the end of the tunnel..

Retirement 2019 ( It has happened )
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#466137 01/22/10 06:53 AM
Joined: Dec 2004
Posts: 72
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You can switch the extensions around but once you do, you will have to hold the keys to program them. I would recommend going to site and manually program the buttons through system programming or at the individaul phones. While on-site, see if the system has a NSP. If not, then you can do remotes through the modem using ESI-Access. Personally, I would just vist the site and manually take care of it. This way you can verify that the keys are properly programmed and the customer is a happy one! If they have VIP installed, they can use the program to redo the buttons and print new Desi strips.

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