No Dial Tone ESI IVX S-Class|Sundance Business VOIP Telephone Help

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No Dial Tone ESI IVX S-Class #466534 01/06/11 01:18 PM
Joined: Jan 2011 Posts: 8 Upstate New York I.T. OP Member
OP I.T. Member Joined: Jan 2011 Posts: 8 Upstate New York	I have no dial tone coming out of my phone system, I do have dialtone at the demarc block. I have a battery when I go off hook and press 9, but all I get is a voice staiting that "your call cannot be completed, please try again later" then in about 15 seconds or so, it has the annoying out of order tone,any ideas as to a fix would be greatly appreciated. Thank You!

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Re: No Dial Tone ESI IVX S-Class #466535 01/06/11 01:34 PM
Joined: Nov 2004 Posts: 1,580 Likes: 1 40 miles North of Phila nonameyet Moderator-ESI - Executone
nonameyet Moderator-ESI - Executone Joined: Nov 2004 Posts: 1,580 Likes: 1 40 miles North of Phila	Ok, we Heard you Twice....But, to me it sounds like Your Provider,,,The ESI systems do not ever say " your call cannot be completed, please try again later " I can see the light at the end of the tunnel.. Retirement 2019 ( It has happened )

Re: No Dial Tone ESI IVX S-Class #466536 01/06/11 04:27 PM
Joined: May 2005 Posts: 456 Vancouver, BC, Canada bdunne Member
bdunne Member Joined: May 2005 Posts: 456 Vancouver, BC, Canada	Is Centrex/PBX access in Function 221 turned on? Brian Dunne ETC Telecom www.etctele.com

Re: No Dial Tone ESI IVX S-Class #466537 01/06/11 11:58 PM
Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA upstateny Moderator-ESI, Shoretel
upstateny Moderator-ESI, Shoretel Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA	If you have dialtone at the demarc then you either have a bad line port, it is programmed wrong or not cross connected properly. Has it ever worked? Depending where you are in NY we may be able to help you out ... which is a gentle reminnder to complete your profile... ie location, the company you work for etc... John Corrigan New Phone Systems and Service

Re: No Dial Tone ESI IVX S-Class #466538 01/08/11 05:03 AM
Joined: Jan 2011 Posts: 8 Upstate New York I.T. OP Member
OP I.T. Member Joined: Jan 2011 Posts: 8 Upstate New York	Thanks for all your helpful responces, it was a programming issue, it has been corrected.

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