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Joined: May 2011
Posts: 24
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OP
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Joined: May 2011
Posts: 24 |
Hello! I'm working with an ESI IVX C-Class Gen II phone system and my program prompts don't match the manual I have. It will give me the options and go from "Press 1, 2, 4" and will skip over some of the options listed in the manual. Do we not have full admin rights using the default pw we have? Any ideas? I'm trying to turn MOH from the default to the live ext. source.
Thanks in advance!
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Joined: May 2011
Posts: 24
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Joined: May 2011
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Ok, so I think I may have a clue...We're in user programming and need the system programming prompts. Any clue on how to get there? PMs welcome!
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Joined: Feb 2006
Posts: 1,716
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Joined: Feb 2006
Posts: 1,716 |
No one here will give you passwords. There are three levels of programming in the ESI systems. User which is basic, Administrator which allows you to do more advanced programming and the highest, Installer.
Either contact ESI or seek out an ESI dealer to provide programming.
Rcaman
Americom, Inc. Where The Art And Science Of Communications Meet
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Joined: May 2011
Posts: 24
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Thanks Rcaman! I'm not looking for a password as I know that is not discussion for the forum, but more less just wanted to check in on the different programming levels, such as system and user programming. Thank you for giving me the 3 levels!
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Joined: Nov 2004
Posts: 1,580 Likes: 1
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,580 Likes: 1 |
your dealer should have given you the admin password, from there you can change the moh source
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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