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Joined: Oct 2011
Posts: 1
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Joined: Oct 2011
Posts: 1
Hello,

I've been trying to get a Polycom Soundstation IP 6000 conference phone working with our Iwatsu ECS (v8) system. I have SIP licenses installed and I am running the latest firmware on the 6000.

Whenever i try to dial, i get a busy signal or i get silence. Both of those results are from playing with settings in Polycom. Does anybody have experience with Polycom 6000 and a ECS system? Any good resources out there?

Thanks for the help.

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Joined: Aug 2006
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Moderator-Iwatsu
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Moderator-Iwatsu
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Joined: Aug 2006
Posts: 1,814
Likes: 15
I have a customer with the same Polycom phone, and I recall having to change the transport in the Polycom to UDP in the configuration settings. Whatever Polycom uses by default doesn't work, so try changing that. I may be able to verify the exact settings early next week.


Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.

Moderated by  JBean3329 

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