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Joined: Jun 2004
Posts: 58
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Member
Joined: Jun 2004
Posts: 58 |
I am new to Altigen systems. I just brought a system up and have the analog phones (390's) working fine.
When it comes to the IP710 phone, I have it registering and I have the server seeing the extension. But when I try to dial out, pressing 9 does not appear to give me a line. The system is allowing me to dial out on the analog phones, just not this one. On the display I only see time and X410. No other functions seem to indicate it is connected to the server. The time is also off too.
But it always says Register OK and I do see indications the phone is ACTIVE in Altiware. If this is the wrong forum, please direct me to the right one.
Thanks
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Joined: May 2008
Posts: 1
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Joined: May 2008
Posts: 1 |
what version altiware are you running and what version of firmware is on your phone?
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Joined: Feb 2007
Posts: 2,473
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Member
Joined: Feb 2007
Posts: 2,473 |
I don't know anything about Altigen but I can assume that you need asign an eccess to lines pool for IP phone. Usualy Analog phones given that acces by default.
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