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Joined: Nov 2001
Posts: 88
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Joined: Nov 2001
Posts: 88 |
I don't have a CCNA and I manage a network of about 400 users for Cisco Voip of about 10 different buildings or more.
Just upgraded to 5.1 Linux boxes also which is okay I guess, at least now I don't have to worry about all the window updates.
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Joined: Feb 2005
Posts: 439
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Joined: Feb 2005
Posts: 439 |
Getting CCNA Certified so that I can go on to my CCVP. I do not have the cisco experience to jump into this without some kind of training. Might as well get certified.....
DW, do you have a better solution to get up to speed on the CallManager? I am all ears......eyes....whatever.....
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Joined: May 2005
Posts: 456
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people expect phones to JUST WORK. They don't care about the complexity of your setup. Their experience from using the telephone since they were little kids is just that. They take it for granted, and with good reason. So be careful. These are words to live by. With your permission I am going to frame this and put it above my desk!
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Joined: Jan 2005
Posts: 15,379 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,379 Likes: 13 |
Same here. Thanks for the eloquent post. SPH, you obviously speak with knowledge and in a seemingly unbiased manner, so that there isn't any question as to what you are saying. Facts without a lot of crisco. You did a good job here for sure.
Ed Vaughn, MBSWWYPBX
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Joined: Nov 2001
Posts: 88
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Posts: 88 |
People sometimes ask me if I tested the cable and I just ask them, does your internet and email work? If it does than don't need to test the cable.
I have ran voip on cat 3 believe it or not, I don't recomend it, that was just a test to see if it would work and was a very short run. We put it on a cat 6 in the end.
We have alot of cat 5 and 5e and have never had issues with cable problems and some of this cable is over 10 years old now.
Again, most degradation problems will be in your routers, switches and make sure you have fiber in place where needed.
A good backbone is the foundation of a successful voip operation.
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Joined: Nov 2001
Posts: 88
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Joined: Nov 2001
Posts: 88 |
BRW, telrad maniac, just noticed your question. I started out at Inter-tel and worked on a lot of various systems, including some Telrads! not much though.
Call manager stuff is pretty simple in reality and 6.1.2 I like even much better than pre 5.0 stuff. You don't need a CCNA to install and maintain a CCM and Unity. I'm not saying you shouldn't get it, by all means get that sucker!
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Joined: Feb 2005
Posts: 439
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Joined: Feb 2005
Posts: 439 |
GOD I hope it is better than this CURSED CME bullcrap!!!
I loathe call manager express. PLEASE Tell me Call Manager/Unity is NOTHING like it.
I can't even figure out the most simple applications, like routing calls to a new auto attendant!!!! this is ridiculous. When I look at the gui, it is all programmed, but just won't work. I had a ccvp set it up!!!!!
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Joined: Feb 2005
Posts: 439
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Joined: Feb 2005
Posts: 439 |
Was a little frustrated that day. Can anyone tell?
I'll try to tone it down.
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Joined: Jul 2008
Posts: 16
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Unity, from what I've seen, shares a design philosophy with Repartee. I think it's because they were initially designed by the same folks...
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