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Joined: Apr 2005
Posts: 228
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Joined: Apr 2005
Posts: 228 |
Ciscos can be configured via a control panel on the phone - they do it both ways. I've used a couple 7960s at home, they're neat to use and you can slap the Asterisk logo on the huge screen they have.
Mitel 3300Mxe running MCD 4.0, 5340 Phones
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Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
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Proudly serving Canada from coast to coast.
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Joined: Mar 2008
Posts: 457
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Joined: Mar 2008
Posts: 457 |
Another vote for Aastra.
Polycom products aren't bad but their customer service/tech support is awful.
"There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy
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Joined: Jun 2007
Posts: 2,106
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Joined: Jun 2007
Posts: 2,106 |
To be honest i've never used the polycom tech support and have only had to send back 2 phones (out of a couple hundred i've probably installed). I have had some lengthy discussion with their lead product designer about some features and there are some interesting things in the upcoming Sip 3.1 that I will be playing with 
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Joined: Nov 2007
Posts: 77
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Joined: Nov 2007
Posts: 77 |
We're an Aastra shop, but just got a Polycom IP4000 conference phone. Great phone, but it had some shortcomings: * For a "one-off", it was slow to configure via the web UI. Reboots for every little change. * Upgrading the firmware was nightmare-ish (maybe because I had to figure it out). Aastra phones check the TFTP server they pull config from for a firmware image. Polycom is similar, but I couldn't get it "just right" and had to mess with it. I'm not trying to bash Polycom, but they're harder to configure unless they're part of a mass deployment. The Aastra phones have been a middle ground for us. BTW, A good source for the latest Polycom firmware is from the Trixbox package repositories. See the link below for SIP 3.0: https://yum.trixbox.org/centos/5/RPMS/repodata/repoview/firmware-polycom-0-3.0.1-2.html
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Joined: Jun 2007
Posts: 2,106
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Joined: Jun 2007
Posts: 2,106 |
The web-interface for the polycom's has been a running joke for some time now. In Sip 3.0 they have finally improved it to be useful but I still prefer the configuration files. FTP also usually works better then TFTP with the polycom's and prevents them from rebooting as much. You are correct, the first 2-3 times you mess with the polycom configuration files will be a real pain, but once you figure your way around them, you can deploy hundreds of phones with a simple file copy and changing 2-3 fields.
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