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Joined: Apr 2005
Posts: 228
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Joined: Apr 2005
Posts: 228 |
Ciscos can be configured via a control panel on the phone - they do it both ways. I've used a couple 7960s at home, they're neat to use and you can slap the Asterisk logo on the huge screen they have.
Mitel 3300Mxe running MCD 4.0, 5340 Phones
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Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
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Joined: Mar 2008
Posts: 457
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Joined: Mar 2008
Posts: 457 |
Another vote for Aastra.
Polycom products aren't bad but their customer service/tech support is awful.
"There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy
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Joined: Jun 2007
Posts: 2,106
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Joined: Jun 2007
Posts: 2,106 |
To be honest i've never used the polycom tech support and have only had to send back 2 phones (out of a couple hundred i've probably installed). I have had some lengthy discussion with their lead product designer about some features and there are some interesting things in the upcoming Sip 3.1 that I will be playing with 
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Joined: Nov 2007
Posts: 77
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Joined: Nov 2007
Posts: 77 |
We're an Aastra shop, but just got a Polycom IP4000 conference phone. Great phone, but it had some shortcomings: * For a "one-off", it was slow to configure via the web UI. Reboots for every little change. * Upgrading the firmware was nightmare-ish (maybe because I had to figure it out). Aastra phones check the TFTP server they pull config from for a firmware image. Polycom is similar, but I couldn't get it "just right" and had to mess with it. I'm not trying to bash Polycom, but they're harder to configure unless they're part of a mass deployment. The Aastra phones have been a middle ground for us. BTW, A good source for the latest Polycom firmware is from the Trixbox package repositories. See the link below for SIP 3.0: https://yum.trixbox.org/centos/5/RPMS/repodata/repoview/firmware-polycom-0-3.0.1-2.html
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Joined: Jun 2007
Posts: 2,106
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Joined: Jun 2007
Posts: 2,106 |
The web-interface for the polycom's has been a running joke for some time now. In Sip 3.0 they have finally improved it to be useful but I still prefer the configuration files. FTP also usually works better then TFTP with the polycom's and prevents them from rebooting as much. You are correct, the first 2-3 times you mess with the polycom configuration files will be a real pain, but once you figure your way around them, you can deploy hundreds of phones with a simple file copy and changing 2-3 fields.
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