sundance-communications.com/forum Forums Other TDM Phone Systems Executone-Isoetec Telephones & Systems Dropouts on Music On Hold

The problem with the dropping out in the hold music remains-- but it did not follow the EVCM, rather it is still only the lines that come in to Cabinet 3 that have the dropping out problem. Additionally, I have tried both inputs on the EVCM and have even used a different physical music source. The voice quality and the DVA quality is just fine, though...

Maddening!

Did you ' try ' Reseating ALL the cards in ALL of the cabinets, Yea, I know it would be a big pain in the a$$...But, It can't hurt anything.....as far as shutting down the system to do it(You MUST) That also 'might' be a cure for ALL your other troubles.

Note: The system does usually reset once every 24 hours(programable), but, it is only a SOFT reset...Try a HARD reset and as long as it's down Try the reseating.

If Your 24/7 I'm sure it might be a problem(Been there,done that)

I hate powering down for very long-- I don't know how well the NiCd cells for backup work. I suppose I could just reseat all the cards in Cab3, though... that's the problematic cabinet (although sometimes stations can't call across cabinets until they are called from a different cabinet first... odd.)