|
Joined: Nov 2006
Posts: 4
Member
|
OP
Member
Joined: Nov 2006
Posts: 4 |
I have a customer with Point-to-Point Ciruits taht he has no record of paying for and therefore cannot figure out who the carrier is. One of the circuits is down and we need to identify who to contact fo support. I have contact to primary local carrier (Bellsouth) and they say its not thiers and they do not know who owns these circuits. Bellsouth owns all the copper in this area. I have contat several other major carriers and they have said it's not thiers either. Here are the circuit IDs:
80DH2X544088DS1 80DH2X544091DS1
Any help would be appreciated and thanks in advance....
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
|
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
If BellSouth owns all of the copper, then someone is leasing circuits from them. They must have a way to track the address to find out the customers they are serving there.
You may need to try contacting BellSouth's wholesale division, tell them your story, be very nice to them and they might be willing to help you. Those numbers don't look like BellSouth or any Bell company's for that matter.
Ed Vaughn, MBSWWYPBX
|
|
|
|
Joined: May 2002
Posts: 17,722 Likes: 18
Member
|
Member
Joined: May 2002
Posts: 17,722 Likes: 18 |
The circuit ID looks some type of long haul carrier. See if you can find the lec ID XX HGXX or something similar
Retired phone dude
|
|
|
|
Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
|
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
Bill is correct. A LEC circuit number would look more like this:
36HCGS304389
The first two digits are the last two digits for the LATA in the area where the circuit terminates. In the above example, this circuit is in LATA 236. Maybe this will help you in digging deeper. Once you have this number, then BellSouth will have a much easier time in tracking the carrier down for you.
Ed Vaughn, MBSWWYPBX
|
|
|
|
Joined: May 2002
Posts: 17,722 Likes: 18
Member
|
Member
Joined: May 2002
Posts: 17,722 Likes: 18 |
I'm beginning to think this is a reseller. I've search everything I know and can't come up with the id you've provided. Hopefully our mod for this category will have something for you.
Retired phone dude
|
|
|
|
Joined: Jun 2006
Posts: 318
Member
|
Member
Joined: Jun 2006
Posts: 318 |
Are you sure that's "DH2X" and not "DHZX"? Just a thought.
Sometimes you carpe diem, sometimes your diem gets carped.
|
|
|
|
Joined: Dec 2005
Posts: 2,928
Member
|
Member
Joined: Dec 2005
Posts: 2,928 |
HG?X has me thinking long haul..but not sure what carrier, like Bill said possible reseller
I Swear I did not touch anything
|
|
|
|
Joined: Dec 2002
Posts: 9,423 Likes: 1
Member
|
Member
Joined: Dec 2002
Posts: 9,423 Likes: 1 |
I have seen DHZA...on Ameritech (now AT&T) stuff...
Jeff Moss Moss Communications Computer Repair-Networking-Cabling MBSWWYPBX, JGAE
|
|
|
|
Joined: May 2002
Posts: 17,722 Likes: 18
Member
|
Member
Joined: May 2002
Posts: 17,722 Likes: 18 |
DH circuits are usually AT&T (at least old AT&T) but there was no number infront of the DH, except for very old circuits. I've never seen an AT&T circuit with a DH2X or ZX, usually DHEC, DHEA, DHEZ. Those are the most common.
Retired phone dude
|
|
|
|
Joined: Dec 2005
Posts: 2,928
Member
|
Member
Joined: Dec 2005
Posts: 2,928 |
Yep...DHEC is what I still see a lot of.
I Swear I did not touch anything
|
|
|
Forums84
Topics94,290
Posts638,801
Members49,767
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
96
guests, and
416
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|