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Joined: Nov 2006
Posts: 4
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Joined: Nov 2006
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I have a customer with Point-to-Point Ciruits taht he has no record of paying for and therefore cannot figure out who the carrier is. One of the circuits is down and we need to identify who to contact fo support. I have contact to primary local carrier (Bellsouth) and they say its not thiers and they do not know who owns these circuits. Bellsouth owns all the copper in this area. I have contat several other major carriers and they have said it's not thiers either. Here are the circuit IDs:
80DH2X544088DS1
80DH2X544091DS1
Any help would be appreciated and thanks in advance....
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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
If BellSouth owns all of the copper, then someone is leasing circuits from them. They must have a way to track the address to find out the customers they are serving there.
You may need to try contacting BellSouth's wholesale division, tell them your story, be very nice to them and they might be willing to help you. Those numbers don't look like BellSouth or any Bell company's for that matter.
Ed Vaughn, MBSWWYPBX
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Joined: May 2002
Posts: 17,722 Likes: 18
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Joined: May 2002
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The circuit ID looks some type of long haul carrier. See if you can find the lec ID XX HGXX
or something similar
Retired phone dude
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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
Bill is correct. A LEC circuit number would look more like this:
36HCGS304389
The first two digits are the last two digits for the LATA in the area where the circuit terminates. In the above example, this circuit is in LATA 236. Maybe this will help you in digging deeper. Once you have this number, then BellSouth will have a much easier time in tracking the carrier down for you.
Ed Vaughn, MBSWWYPBX
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Joined: May 2002
Posts: 17,722 Likes: 18
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Posts: 17,722 Likes: 18 |
I'm beginning to think this is a reseller. I've search everything I know and can't come up with the id you've provided. Hopefully our mod for this category will have something for you.
Retired phone dude
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Joined: Jun 2006
Posts: 318
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Joined: Jun 2006
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Are you sure that's "DH2X" and not "DHZX"? Just a thought.
Sometimes you carpe diem, sometimes your diem gets carped.
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Joined: Dec 2005
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HG?X has me thinking long haul..but not sure what carrier, like Bill said possible reseller
I Swear I did not touch anything 
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Joined: Dec 2002
Posts: 9,423 Likes: 1
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Joined: Dec 2002
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I have seen DHZA...on Ameritech (now AT&T) stuff...
Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
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Joined: May 2002
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DH circuits are usually AT&T (at least old AT&T) but there was no number infront of the DH, except for very old circuits. I've never seen an AT&T circuit with a DH2X or ZX, usually DHEC, DHEA, DHEZ. Those are the most common.
Retired phone dude
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Joined: Dec 2005
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Yep...DHEC is what I still see a lot of.
I Swear I did not touch anything
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