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Joined: Apr 2005
Posts: 69
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Joined: Apr 2005
Posts: 69 |
Having problems getting name and number on a PRI. Running 3.0.0 and PRI is 1.3. Vendor is sending name and number, but all we see at the phones is the number. Inter-tel tech support says they see name and number in debug. We have had no problem with this when the vendor is AT&T, however this vendor is NUVOX. Any one else run into anything like this?
It is better to have and not need, than to need and not have!
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Joined: Apr 2002
Posts: 1,101
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Joined: Apr 2002
Posts: 1,101 |
It is a known trouble. In debug you see both, but it only populates number in system.
There is a firmware upgrade for PRI, do not have document in front of me.
Good Luck!!
If all else fails, use a BFH.
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Joined: Apr 2005
Posts: 69
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Joined: Apr 2005
Posts: 69 |
Thanks JJ. I believe the firmware upgrade for the PRI is 1.3. Guess we tell customers we can only provide name and number with an AT&T Pri circuit. Thanks for your help.
It is better to have and not need, than to need and not have!
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