sundance-communications.com/forum Forums Other TDM Phone Systems Sprint - Tadiran Telephones & Systems Tadiran Coral vs ESI-600

I am evaluating 3 different Hybrid Digital/IP Voice systems including the Coral IPx 500 from Tadiran. I have very limited experience with PBX's and need a fair opinion on the ESI products as compared to the Ayava IP Office 400 Series and Tadiran Coral IPx 500 System. My company (50 employees now, growing staff at 15% yearly, and need next generation voice system) is moving and has out grown the current Phone switch (Comdial DX80, which is very difficult to manage, and few advanced features).
The Tadiran appears to be our current choice, but I have not been able to get any unbiased feedback on any of these systems.
I want to hear from techs who use either the X Series or E Series from ESI, or any of the Tadiran Systems. :confused:
Thanks!

Did you get eny info on Tadiran's IPx-Office?
What are your needs for the phone system?

I have been selling ESI for over 3 years and am very happy with the equipment and support. The 600 series has a ton of features and functionality.

We have been selling Tadiran for close to 10 years. It is truly a rock solid product. The features are great, the product is migratable almost always, the support is wonderful, and the lifespan is nearly unbeaten. I have Tadirans in the field that are as old as we have sold them and they show absolutly NO signs of failure. Out of your list of products I have to go with Tadiran.

We sold the Avaya products for a short time, but honestly it is more costly for not a better product. Do not get me wrong, it is a fine product, but for the price there are better ones out there. I cannot comment on ESI as I have not sold it, and I have rarely seen one in action, but I have heard good things about them in general.

Like Riman said though, what is the need? Are there applications asside from growth? If not then all of those products are fine. I know that the Tadiran is upgradable to the larger systems....but the others are too. So, is there a application other than something expandable and new? If so then that could be where a big difference would come in.

Steve

I have a coral IPX 500 80+ users, 7 wireless phones, use the Flexi and Freedom call the UCMC inegrated Voicemail, lots of crazy boss groups and am quite happy with the product.

Have had since October.
My users are pretty happy with it as well.

Hi All

Hi All

Thansk for all the input. My needs are as basic as it gets. My firm has 50 users, 1 location and is moving to a new building. We use 8 copper lines now, but will be going to a PRI w DID ?(for Caller ID features) for the new building. We have a DX80 Comdial that we have outgrown, and have price quotes from 4 Resellers. My staff has about 40% Sales/Management/Eng that uses more features, and 60% that need dial tone and VM only. I expect staff growth to be 100 within 2-3 years, mostly Marketing\Sales, and the rest production staff. We may also have another location for ware housing needs, plus remote Sales offices.
We use Auto Attendant for nights, weekends, etc, and a receptionist during business hours. I'm interested in Unified Messaging over the LAN with integration for Outlook, seamless follow me to mobile or remote phones without the call getting dropped (FlexCall from Tadiran looks good ). Voice Conferencing Bridges are a plus, and there's strong interest in using Caller ID to route Sales Calls. We are looking at Tadiran Coral IPx 500, and ESI-600 IPT(this is a new system that I was informed will be release by June 2006). I was informed the ESI uses serial connections from the 24 button phones to connect VM via the handset to their VIP Messaging software on the PC?

For most of your applications I would reccomend Tadiran without question. The ESI is a great Key/digita/IP hybrid system, but some of those features you mentioned are rather sophisticated and the Tadiran does them very well. The IPX 500 is a product that is new enough to be on the best of the best, but it is not so new that the bugs are still present as is the case with any new product. My advice: go with Tadiran on this one. If you are not being priced way more than the ESI (which I doubt you are) then the Tadiran is the way to go.

Steve

Tadiran was actually the best priced out off all the systems I was looking at (NEC IPK, Avaya IP Office).
I would say your sales guys are going to love the flexicall and even the freedomcall if you get that with it

I can call my desk phone via my cell, and just start dialing people internally byextension, ahve 3 way calling internally, drop to conference bridge.

I even have some of my guys use it who have to call China late at night.
They dial their deskphone, dial the code to get an outside line, then call China and have the LD billed to my PRI. They talk to China on their cell, but the LD is paid at MUCh better rates on my regualr PRI phone bill.

Actually that would be a TAPI interface from the phone to the PC via serial. The VIP software works only with the ESI 48 key phone, and there is no connection from the phone to the PC. The KSU's NSP port is connected to your PC network, and the integration with Outlook is completed over the data network with no addtional cabling required.