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Joined: Nov 2005
Posts: 10
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Hello to all, I am new to the board and need of some help. My new boss brought to me a Sprint Protege MTX with 2 DEI and 2 ATI cards along with a Voice mail part number SVP-4 that he picked up off of EBAY. The Eprom is K72UF4.F29 I am in need of the interface software to program the unit, manuals if someone has them in soft copy, any advice on connecting the VM. I'm sure I will come up with more questions as I try to work with the switch. Thanks
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Joined: Jun 2005
Posts: 2,256
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See if you can look up a company called sprint north supply.They may or may not want a dealer I.D or money for the software.
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Joined: Nov 2005
Posts: 10
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I called sprint north supply and they would not help me, just gave me some numbers for distributors to call, no one seems to have the software. Hopefully someone will post
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Joined: Nov 2004
Posts: 368
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Posts: 368 |
You have mentioned the dreaded ebay. The bane of interconnects everywhere. The software you want is aval. However it won't be that simple, The voicemail also requires its own software it sounds like at the very least you need some tech support. Email me.
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Joined: Jul 2004
Posts: 717 Likes: 1
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Joined: Jul 2004
Posts: 717 Likes: 1 |
Call me
Walter 631-862-1339
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Joined: Nov 2005
Posts: 10
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Got the software install on my PC, but cannot connect to the PBX. I used the F10 to configure the COMM1 port to ever speed and no luck when I hit F5 to establish a connection. Not sure if I need to set a specific AT string. Any ideas??????
The cable that I am using is a straight throw, does it need to be a roll??
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Joined: Jul 2004
Posts: 717 Likes: 1
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Joined: Jul 2004
Posts: 717 Likes: 1 |
Straight thru cable is correct, speed should be 19200........Make sure you are pluged into the RMP port not the SMDR port.... Also make sure the do not have caller Id units on the system, if so you will need to go to a keyset and disable the caller id.... If all else fails or is not applicable ........reboot the system and try again.......
You may also want to make sure the com port you are using is the com port for the rs232 on your computer....
Walter
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Joined: Nov 2005
Posts: 10
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Well I am making progress. I got the unit to connect but it is asking for a password. I have rest the memory by pulling at the memory chips. Can someone supply me with the default password.
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Joined: Nov 2005
Posts: 10
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Posts: 10 |
I got into the system. What I need now is part numbers for the cable assemblies to go from the DEI and ATI cards to a 66-block. Thanks all for the emails and all the help.
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Joined: Nov 2005
Posts: 10
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Making great progress with the system. But need some help with the voicemail. I can connect to it with PROCOMM, but have now idea what the password is. Does anybody know the default or is there a way to crack into the VM? It is an SVP-4
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