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Joined: Dec 2005
Posts: 134
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Joined: Dec 2005
Posts: 134 |
hi folks.
cust. has a 108 cabinet with a 228 cpu.(9.2.2)
using a sony walkman for moh.the moh sounds
distorted to the caller on hold.the music source
is clean,music is also clean at demarc.have
adjusted volumes of vcm & walkman-no help.
next move is to swap out the vcm-maybe the output
is a little weak but can't tell from onsite.
anybody else seen a similar trouble?
thanks.
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Joined: Jan 2006
Posts: 351
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Joined: Jan 2006
Posts: 351 |
you might want to check the cord that you're using. Unplug it from the evcm and put your buttset leads on it, see if the sound is clean. If so- try swapping out the evcm, if not...
you get my point.
T
If you can read this, you're in range.
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Joined: Nov 2004
Posts: 1,582 Likes: 2
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,582 Likes: 2 |
or try the other moh port
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Dec 2005
Posts: 134
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Joined: Dec 2005
Posts: 134 |
music is clean at the male rca plug.why didn't i think of trying the other port? duh!
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Joined: Nov 2006
Posts: 192
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Posts: 192 |
Don't forget to reset cpu when you change port.
juno
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Joined: Nov 2005
Posts: 828
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Posts: 828 |
I don't remember a CPU reset requirement, but will need to change MOH status in B screen for each line - from Y to N or N to Y - depending on how it is currently set.
Mike
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Joined: Dec 2005
Posts: 134
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Posts: 134 |
thanks guys
i don't think a reset is needed either.
will try next week & let y'all know.
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Joined: Dec 2005
Posts: 179
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Posts: 179 |
I would recommend using a matching transformer.
(connected between VCM and the output of source)
The music source must have a output impedance of 2k Ohms or less.
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Joined: May 2007
Posts: 8
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Joined: May 2007
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I agree with END, and isolation transformer can be purchased from radio shack. Also blocks DC voltages from VCM.
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Joined: Dec 2005
Posts: 134
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Joined: Dec 2005
Posts: 134 |
sorry i took so long-forgot about the post.
switched to new music source-cleaned it up.
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