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#488936 07/12/06 01:30 PM
Joined: Jul 2006
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I am expecting to look at a system as a favor, and As far as I know it is a Sprint Protoge with MLX-41 for CallerID.

I am Avaya/Mitel; this hardware is unfamiliar to me. Does anyone know where I could find a manual?

I am expecting the CallerID system not to be working, any tips?

Thank you very much for your consideration.

#488937 07/12/06 02:20 PM
Joined: Jun 2005
Posts: 349
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Posts: 349
manual? :confused:
this is what you need to look for:
1 when a call comes in does the 'data' light flash?
2 is the db9 cable connected from the output of the MLX to the protege(top port)
3 is it set into ICLID mode in administator not RMP
4 if yes to all of this power cycle the MLX
if this does not work and it was working, you have a MLX that has gone bad
email or pm me and i can go into more detail
good luck! welcome


Martin Wolfe
Wolfe Communications
Servicing the North Bay
Sonoma, Marin, Napa, Lake, San Francisco, Mendocino
ESI, Avaya, Star2Star,and Toshiba Installer

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