|
Joined: Mar 2007
Posts: 23
Member
|
Member
Joined: Mar 2007
Posts: 23 |
Thank you so much Walter.
To clarify, your saying the DDEI card will take the DEI cards ext, and then I would just need to move those ext back over to DEI card? Otherwise can you explain what a DIR swap is, and how to perform one?
Thank you,
Joe
|
|
|
|
Joined: Jul 2004
Posts: 717 Likes: 1
Member
|
Member
Joined: Jul 2004
Posts: 717 Likes: 1 |
|
|
|
|
Joined: Jun 2005
Posts: 349
Member
|
Member
Joined: Jun 2005
Posts: 349 |
walt, i believe the ddei uses b1 channels for 1-8 and the b2 channels for 9-16. it is the daem cards that you had to b1 port 1, b2 port 1
Martin Wolfe Wolfe Communications Servicing the North Bay Sonoma, Marin, Napa, Lake, San Francisco, Mendocino ESI, Avaya, Star2Star,and Toshiba Installer
|
|
|
|
Joined: Mar 2007
Posts: 23
Member
|
Member
Joined: Mar 2007
Posts: 23 |
Ok...I finally had time to try this...At first it kept telling me that the new ddei card "failed", when looking it up in configuration. Had to restart and remove/reinsert 2-3 times before it was happy. I then ran into a major problem. The dei card had the two voice mail ext (295,297) on it. Now our V.M is down and I cant figure out how to fix it. I have transfered the original 8 exts from the new ddei to the dei, but still no luck. I also made sure to set the two v.m. ext to v.m. in "port type". When hitting v. mail (feature key is 430) on the phones I get "no legal number". PLEASE HELP. Thank you in advance.
Joe
|
|
|
|
Joined: Jul 2004
Posts: 717 Likes: 1
Member
|
Member
Joined: Jul 2004
Posts: 717 Likes: 1 |
ddei will not support vmail, you need to have the ports on a dei card.
Walter
|
|
|
|
Joined: Jul 2004
Posts: 717 Likes: 1
Member
|
Member
Joined: Jul 2004
Posts: 717 Likes: 1 |
PS
You are way over your head .......give up an get a local protege dealer.........
|
|
|
|
Joined: Mar 2007
Posts: 23
Member
|
Member
Joined: Mar 2007
Posts: 23 |
Actually thanks to Martin, and a little tinkering on my part we both work through this and figured it out. My only problem now is getting a regular phone to work on the AEI card that is now in slot 12.
|
|
|
|
Joined: Jun 2005
Posts: 349
Member
|
Member
Joined: Jun 2005
Posts: 349 |
walter you can use a aei w/mw in slot 10,11,12? i thought you can, but wanted to double check
Martin Wolfe Wolfe Communications Servicing the North Bay Sonoma, Marin, Napa, Lake, San Francisco, Mendocino ESI, Avaya, Star2Star,and Toshiba Installer
|
|
|
Forums84
Topics94,525
Posts640,011
Members49,852
|
Most Online5,661 May 23rd, 2018
|
|
1 members (EV607797),
214
guests, and
46
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|