FlexSet 280D is the model of phones we are using.
I agree 100%. I could handle the Cisco phones, because as you say: it is so much more computer-like.
Phones SHOULD be up 99% of the time. These are not, however.
I have held their feet to the fire many times. I've called corporate Tadiran, and they say it is a problem with the software (my thoughts- is if Tadiran doesn't seem to care- they are at fault!).
"The $40K spent on this "crappy system" would buy how many seats on a Cisco?"
No idea. A server to run it won't cost us much. I know phones are around $300, give or take. No idea on the software. But my problem here would the the massive crossover. What would you use to connect these internal phones to the outside world? I assume a service like Vonage or something similar?
"Every problem (except the network) you have stated can be taken care of with a qualified technician."
That is exactly what I think as well. I just think these JOKERS don't have a clue.
"Who is resetting the ports each day? What are your expectations of service for the VM? Why wouldn't the fax machine ring when called? Or is it an internal fax server??"
I have to reset the ports, as long as I can do that (sometimes I cannot even login to the TDM (or whatever

) to reset them, and end up calling them anyways!).
The whole system is screwy. If someone faxes something somewhere else (only to certain other locations)- a phone rings in someone else's office.
"If you cannot deal with the installer, check the "Installer" tab above and find another in your area. Or, "Google" your manufacturer and contact them about factory support/training."
I'm in the process of talking with Tadiran about learning more about the system, but I'll check the installer tab.
Thanks!