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Joined: Apr 2006
Posts: 27
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Joined: Apr 2006
Posts: 27
Hi, I wonder if anyone here can help me out here. It probably is a very small thing that I am doing wrong.

I want to forward a call to an outside number. This is what I did.

1) Func 2
2) Under "CALL DIVERSION", selected "ext"
3) Under "External Fwd", selected "tel"
4) Entered the desired external phone number, then selected "save".

Now, when a perosn want to transfer a phone call to this extension, it suppose to be able to forward the call out to the external phone number.

But, it didn't work. Can anyone here help me out?

Appreciated.

Joined: Nov 2007
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What did you type as the external number? Does the desplay indicate the phone is forwarded?

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Joined: Apr 2006
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I typed in a normal number, such as 732 888 8888

After the number is typed, I see the "External Fwd" on the LCD screen.

Joined: Dec 2007
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Quote
Originally posted by BCzeon27:
It probably is a very small thing that I am doing wrong.


Dean

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Retired: That means I don't have a job description and I can do what I want.

Joined: Dec 2007
Posts: 6,841
Likes: 27
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Joined: Dec 2007
Posts: 6,841
Likes: 27
You are correct in thinking it's something simple:

Extension
Catagory 3
ECF

External Call Forward in set on an extension by extension basis and is automatically turned off by default. Probably to prevent abuse.


Dean

Photographs:

https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414
_________________________________________________________________________________________

Retired: That means I don't have a job description and I can do what I want.


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