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#49094 09/06/07 06:20 AM
Joined: Sep 2007
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I am having issues with an Executone TAPI 160. My customer states that it was working, they then unplugged it for a while because it was their back up, and now when they plug it back in it loads but will not let them log in? I am not familiar with the programming associated with the unit and I do not know if the station needs to be specified to the device? Any insight?

Thanks


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#49095 11/06/07 12:28 PM
Joined: Dec 2001
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It doen't need to be specified. Have them look on the bottom of the display and press the key below the "login" they will need to input a 3 digit agent code.


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