atcomsystems.ca/forum Forums Other TDM Phone Systems Sprint - Tadiran Telephones & Systems Alternate voicemail for Coral IPX

Aside from ActiveVoice, T3 and all the OEM house Tadiran voicemail units, has anyone had success integrating another third-party voicemail system with a Coral PBX (specifically the IPX 500 series)?

I know that the Vertical Interchange used to work on analog ports (we have them on SL and other older Corals - plus Siemens, etc.). I do not see any reason it would still not work.

Out of interest, why are you looking to another product?

Steve

I am assuming using the APDL?

Had success with Callware

You can pretty much use any vm with libraries. The APDL...another story and that is being discontinued and Tadiran will not release the integration codes for that unit.

Steve, I would bet he's looking for something that works a little better for the end user and that won't require a SIP interface to work.

Thank you all for the responses. Your input is great appreciated. Your assumptions have all been correct.

Tadiran is making changes...we are looking at the best options for our clients.

No problem. I also was out "shopping" for options as well. I was looking to CTL and they were willing to write an integration if Tadiran released the APDL coding. I actually spent about a half hour talking to the Vice President of Engineering at Tadiran and basically you are gonna go SIP or you are pretty much done. Right now I am working on JUST getting a letter from Tadiran saying they will support new IPX vers 16 systems for the next 5-? years.

Found out some new fun on the "SIP" integration. If you have SIP trunks feeding the SIP voicemail, it won't transfer out of the voicemail. Tadiran is scrampling to find a fix.

Coral Tech, you have hit on a core issue we share that is directly related to this post. We, also intend to request that same confirmation from Tadiran for client who choose to remain with their Tadiran product investment.

I don't get it frankly. Getting revenue from your base of regular PBX systems I would think would be key for ANY business. They have a TON of digital/hybrid system in the field and they are throwing potential $$$ away. People have had these systems in for a decade or more..have upgraded them and now they leave me with no alternatives. The funny thing is when I FIND alternatives they won't support me. After the last webinar I am not getting a rosy "good" feeling anymore. After all it's not about "THEM" it's about "MY" customers and the continuation of their trust. Tadiran has NEVER been an inexpensive system either, which is why it was important to them they were able to upgrade anything they have ever sold...or at least provide a viable voicemail. I can only say is thank goodness we have other brands at this point and THEY understand supporting the base.

Quite frankly I am SHOCKED they have not come out with a linux version, of the new VM, that could be run on the existing IPC 1 and 2 boards. They might actually RUN better too with an OS that was designed for minimal overhead.

I had good luck integrating Tadiran with the CTL voicemail using libraries and analog ports. Both DOS and Windows versions. Probably not too popular these days.