atcomsystems.ca/forum Forums Other TDM Phone Systems Sprint - Tadiran Telephones & Systems Protege feature button codes

Hey fellas I am trying to assign features to keyset buttons speciffically I need to program a Voice Mail key.... I have connected and have the voice mail system working however when I leave a message there is no light illuminating on the phones so I assume you have to program one of the keys as a voice mail key. The Protege manuals I have I am unable to find a list of codes that define the buttons. As always your help is greatly appreciated in this matter.

Respectfully,

THE FLdiver

Depending on which Protoge...and which phone its feat #3, pick the button, press chg, then feat 64 then save.

Hey Derrick thanks for the quick response it is a CTX Protege with the ProtegeVoice voice mail. One more quick question how or can I make it so if you dial an ext while in the Auto Attendant that it goes straight to voice mail? Again all input is greatly appreciated. And does anyone have the list of different feature key codes? I have and install manual but I cant find a list of those codes. Im guessing I could assign a button as DND and that would get calls transferred to go direct to VM.

Thanks Men
FLDiver

The easiest way is to have Preset Call Forward under the condition of DND set to forward to the Voice Mail UCD group.

Most common feature code can be found on:

• Page 96 of the User Guide - Display
• Page 76 of the User Guide - Non-Display
• pages 4-14 to 4-23 in the installation manual

Usually I set up Preset Forward to Voice Mail as:

Call Type: CO Ring
Call Status: Busy, DND, No Answer
Service Mode: Day, Night

This allows the end user to sit at their desk and either:

• Answer their phone and the call does not go to VM
• Let their phone ring for a set period of time and either answer the call or let it forward to VM.
• Press the DND button and all calls are forwarded to their VM box.

And as a side note there is also Answer Machine Emulation (Call Handling - Category 4) This allows the the caller at their desk to listen to the message being left in their mailbox and the option to intercept the call. (the timer for this is set is Category 3)

Let me know if you need the User Guides