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Joined: Apr 2008
Posts: 4
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Joined: Apr 2008
Posts: 4 |
version: ECLIPSE 3.0.0x09 10/01/01
when a call is received from the outside, and caller dials extension #, if extension station isn't answered, station rings indefinitely. Doesn't matter if the call is transferred to VMS automatically or the caller hangs up.
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Joined: Dec 2005
Posts: 134
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Joined: Dec 2005
Posts: 134 |
Do you mean the call doesn't forward to voicemail?
Check the "g" screen programming.
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Joined: Apr 2008
Posts: 4
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Joined: Apr 2008
Posts: 4 |
No. Actually the call would forward to voice mail fine, but the station would just keep on ringing.
Today I had a technician in it, and after more testing it turned out to be a problem unique to one particular CO port... and a system reset resolved the issue for now.
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