sundance-communications.com/forum Forums Other TDM Phone Systems Executone-Isoetec Telephones & Systems Executone Medley - CO line not working

One of our CO lines (CO3) suddenly stopped "appearing" on our phone system. I've verified dialtone at the punchdown leading into the Medley system and all other CO lines are working fine. We've rebooted the system a number of times, reprogrammed buttons (other CO lines work on the original CO3 button, and CO3 doesn't work on any other button). Help?

sounds like a bad C.O. port in the system I have a couple left with the same issue. The upside is if you can find a board they are really easy to swap and the programming is on a HDD so it is an easy fix without having to reprogram the whole system

Randy

Correct if that line doesn't work on any other button the position in the cabinet sounds bad.
(I assume you moved the line in programming to a different button) If you have a spare CO port in the cabinet you may just move the line to that CO position and change the button programming. Other wise you need to change the card.

I'm not using all of my CO lines anyway (I have two cards = 8 CO ports, but only use 6). Would it be better to swap the two cards in the medley cabinet (putting the bum port past the end of my 6 needed lines) or punch down CO3 to the 3rd port on the expansion card and reprogram my buttons to use CO7?

I thought about buying a replacement card, but they're WAY more expensive ($399) than I'm willing to pay ($25).

Thanks again for your help.

ummm, I don't think you can swap them, IF I remember correctly the card in the first slot is part of the Main board...( at least it is in the Newer systems ( Built by ESI ) which is what the Medley was, Built by ESI, but, " rebadged " for executone.

on the older Medley you can swap the boards they are all the same, yea your thinking right roll the board move the problem, make a note with label maker on the cabinet so your not the only person that knows the port is bad
Randy

The cards appear to be identical. I'll give swapping a shot first, then try migrating the CO line to another port. Thanks for all the help.

Pull the database first so you have a hard copy. It isn't something you can put back automatically but you will have the ability to reprogram it back to where it is today if something were to bite you. I think th default port settings are 38.4 8N1 VT100 with Procomm
Randy

I have a copy of all my settings (from the reports). I've never "pulled the database", however. Are you saying there's a way to make an electronic copy of the hard drive? I've been concerned that the drive may fail at some point, and that will probably just force me to go with a VoIP setup (I think) unless I can have a duplicate drive handy. Would be nice if I could get a cheap replacement drive, copy the contents over, and have it around "just in case". Ideas on that?

I was referring to the reports it sounds like you already have. I know someone on here has a solid state drive for Voicemails in Vodavi systems. It uses an adapter and a CF card. Not sure it would be all that hard to duplicate something like that.
If I had more then the 4 or 5 left I think I might try it, as an owner if you have some slow time might be fun to play with
Randy