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Joined: Feb 2006
Posts: 54
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Member
Joined: Feb 2006
Posts: 54 |
I am having a problem with an executone IDS system where when transfering a call to an ext it goes to VM instead of ringing the phone first. I don't work on this type of system very often and don't have the proper manuals. I'm sure its something simple. Any hints??
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Joined: Nov 2004
Posts: 1,582 Likes: 2
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,582 Likes: 2 |
can you connect via pro-comm OR using the operator's terminal( if there is one) Look at the " G screen " that is where you make changes....
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Nov 2005
Posts: 828
Member
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Member
Joined: Nov 2005
Posts: 828 |
Go to phone where you're trying to transfer calls and dial 7** and 7*9. This should deactivate call forwarding for day and night modes respectively.
Mike
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Joined: Nov 2004
Posts: 1,582 Likes: 2
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,582 Likes: 2 |
Thanks, Mike :toast:
I knew there was an easier way, just didn't think of it
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Nov 2004
Posts: 194
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Member
Joined: Nov 2004
Posts: 194 |
see, we all can learn something new.
Executone super tech.
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